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DELIVERY INFORMATION

MGM Timber operate a delivery service out of all their branches. 

We aim to deliver all orders within 1-2 working days in most areas and in upto 5 days in more remote areas but this is not guaranteed.  Please contact us before ordering if you are concerned about delivery timescales or have concerns about delivery process e.g. difficult access, weight restrictions.  Please note, someone must be at the delivery address to receive the order and all orders are kerbside only

For information on Click & Collect at your local branch please click here

What does it cost?

For most areas, our delivery charge is £20 (ex-VAT). If your order is over the value of £300 (ex-VAT) it will qualify for FREE delivery.

There is a minimum order value of £50 (ex-VAT) for us to deliver.

For some more remote areas* we have a higher minimum order value, delivery fee and / or free delivery threshold.  We regularly review these and try to keep them as low as possible. 

To see the delivery cost for your address, please build your order in the basket and add your postcode.  

*Remote areas

AB33 – 45;  AB51 – 56

DG1 – 9

IV23 – 24;  IV27 – 28;  IV41 – 56;  IV63

PA16 – 32

PH19;  PH31 – 38

KW8 – 10

TD5, TD8, TD9, TD12

Supplier Direct: For a small number of brands, we source our stock directly from the supplier to you.  For these products, where your total order value is below the free delivery threshold (£300 EX VAT to most destinations) there will be a separate charge for these products.  If you spend over the free delivery threshold you will get free delivery on all items on your order.

Where a charge is applicable, it will show in your shopping cart. 

What happens after I place an order?

You will receive an email confirming your order, then your local branch will contact you within one working day to arrange your delivery and agree a specific date.

What happens on the day of the delivery?

Deliveries are to the kerbside ONLY. This means that we cannot come into your house with any product ordered. Please ensure you have the necessary ability and equipment (if required) to move the items into your property or to help unload if necessary.

If your delivery address has any access, vehicle size & weight or time of day access restrictions please let us know as soon as you have placed your order.

For our Terms & Conditions relating to Deliveries please see the section 3 of our Ecommerce Terms & Conditions